ABOUT WEB INN AND OUR CUSTOMER SUPPORT FAQ


How long have you been around?
Do you have testimonials?
What kind of support do you really offer?
What industries do you have experience of?
Are you hiring?


How long have you been around?


We began operating on a very small scale in 1997, under the name of Netactive-za, later changing this to webactive-za. Unable to obtain the domain name "webactive" (without the -za), we made a final name change in November 2002, opting for a more branded name and friendlier image. This was when we changed the name to Web Inn and we have been operating as such ever since.

You don¹t have any testimonials on your site. Is there any way that we can get some?


We don¹t give testimonials because they are so often not believable. If you go to our past projects page you will see examples of our work. Beneath the pictures of the sites, you will find the name of the related client business. Most of these are links. If you click on any of these, they will take you to the actual websites and you can see the sites for yourself. Each site has the contact details of the business itself and you are obviously free to make contact if you wish.

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What kind of support do you really offer?


For standard queries we are available Monday to Friday, 9am to 6pm and on Saturdays from 9am to 2pm. For emergencies (eg: site down, email malfunction, etc) we are available 24/7.

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What industries do you have experience of?


We have been consulting to businesses for almost 20 years and as a result have dealt in most industries. Some in which we have had extensive experience include retail, hospitality, entertainment, wholesale, mining and engineering, real estate, natural health, weightloss, training, security and cargo/freight forwarding.

Are you hiring?


We are currently looking for a part-time tele-sales person. Ideally someone who can operate efficiently in an informal environment and who is self-motivated with good people skills.

We really don't like people who are annoying or arrogant and have no desire to subject potential clients to them either, so assertiveness without being objectionable is a key characteristic.

Should ideally have experience in selling intangibles.

The position is for mornings only, working 2 hours a day and offers a small basic plus sliding scale commission. Please contact us via email only if you feel this could be a match.

We do also from time to time hire people on a per-project or short term contract basis to assist with various admin and overflow functions. If you are interested, please drop us a line and feel free to inspire us to want to work with you.

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If you still have any unanswered questions, please feel free to contact us

CUSTOM WEBSITES

HTML websites
Mobi websites
Past projects
Pricing
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If you're not sure of all the web terminology and jargon, why not have a quick read through our basic web glossary before you get going.

*According to Internet Access in South Africa 2012 study as conducted by World Wide Worx

                        
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